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  Category: Completed Research
  Forum: The Clean Energy Project - Phase 2 Forum
  Thread: "locked by file_upload_handler PID=-1" - can't upload [RESOLVED]

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WBT112
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"locked by file_upload_handler PID=-1" - can't upload [RESOLVED]
All other uploads are working fine, just this WU seems to be stuck for about 1 day:

3095: 02-Jul-2010 07:17:32 (low) [World Community Grid] Started upload of E200016_243_A.15.C12H11NSi2.44.set1d06_1_4 
3096: 02-Jul-2010 07:17:34 (high) [World Community Grid] [error] Error reported by file upload server: [E200016_243_A.15.C12H11NSi2.44.set1d06_1_4] locked by file_upload_handler PID=-1 
3097: 02-Jul-2010 07:17:34 (low) [World Community Grid] Temporarily failed upload of E200016_243_A.15.C12H11NSi2.44.set1d06_1_4: transient upload error 
3098: 02-Jul-2010 07:17:34 (low) [World Community Grid] Backing off 2 hr 23 min 4 sec on upload of E200016_243_A.15.C12H11NSi2.44.set1d06_1_4


Maybe a result of the recent upload problem or is there something wrong on my side ?

Thank you smile
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[Edit 2 times, last edit by WBT112 at Jul 9, 2010 5:08:18 AM]
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Sekerob
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Re: Another upload error
It's a transient condition. The file-lock will unlock automatically on the server and after the backoff of 2:23 hours has expired a new upload will be tried. If continuing to fail, post again.
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[Edit 1 times, last edit by Sekerob at Jul 2, 2010 8:24:24 AM]
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WBT112
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Re: Another upload error 

3219: 02-Jul-2010 11:30:42 (low) [World Community Grid] Started upload of E200016_243_A.15.C12H11NSi2.44.set1d06_1_4
3220: 02-Jul-2010 11:30:45 (high) [World Community Grid] [error] Error reported by file upload server: [E200016_243_A.15.C12H11NSi2.44.set1d06_1_4] locked by file_upload_handler PID=-1
3221: 02-Jul-2010 11:30:45 (low) [World Community Grid] Temporarily failed upload of E200016_243_A.15.C12H11NSi2.44.set1d06_1_4: transient upload error
3222: 02-Jul-2010 11:30:45 (low) [World Community Grid] Backing off 10 min 10 sec on upload of E200016_243_A.15.C12H11NSi2.44.set1d06_1_4
3223: 02-Jul-2010 11:40:56 (low) [World Community Grid] Started upload of E200016_243_A.15.C12H11NSi2.44.set1d06_1_4
3224: 02-Jul-2010 11:40:59 (high) [World Community Grid] [error] Error reported by file upload server: [E200016_243_A.15.C12H11NSi2.44.set1d06_1_4] locked by file_upload_handler PID=-1
3225: 02-Jul-2010 11:40:59 (low) [World Community Grid] Temporarily failed upload of E200016_243_A.15.C12H11NSi2.44.set1d06_1_4: transient upload error
3226: 02-Jul-2010 11:40:59 (low) [World Community Grid] Backing off 52 min 30 sec on upload of E200016_243_A.15.C12H11NSi2.44.set1d06_1_4


Still happening... Maybe a problem with the Fileserver and this WU ? My wingman also didn't report this one.
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Sekerob
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Re: Another upload error
Since your first post my client successfully uploaded 6 more to Harvard. The locked file handle should really auto-reset. Maybe because of the new three-way handle, WCG > Client > Harvard > WCG in the upload and reporting cycle, something is not synching.

Please be patient... the techs will be in in about 3 hours and do let us know if it goes away. In that, a boot of computer and modem often does wonders, but fear here this makes no difference.
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Mathilde2006
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Re: Another upload error
Since your first post my client successfully uploaded 6 more to Harvard. The locked file handle should really auto-reset. Maybe because of the new three-way handle, WCG > Client > Harvard > WCG in the upload and reporting cycle, something is not synching.

Please be patient... the techs will be in in about 3 hours and do let us know if it goes away. In that, a boot of computer and modem often does wonders, but fear here this makes no difference.



Time, to increase the cache to prevent the 'Not requesting any tasks' feature.
Just found it allready on one box.
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Sekerob
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Re: Another upload error
Indeed that infamous cores times 2 would soon cause downloads requests to get suspended. That happens then for a quad after 8 finished results as the small files upload fine... have 2 now, that just wont start, not even the first byte.

Have polled the techs to look in... calling techs, calling techs :D
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pirogue
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Re: Another upload error
I'm seeing this type of (new to me) error.
7/2/2010 9:10:07 AM Project communication failed: attempting access to reference site
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Sekerob
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Re: Another upload error
It's a standard reply... if the client cannot establish connection with the WCG site, the client tries to verify if the internet is at all accessible. For most it's google, for those with the originally clean installed WCG custom client it's www.ibm.com.
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pirogue
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Re: Another upload error
I never noticed that error. Maybe I haven't been paying enough attention to the other messages around these:

7/2/2010 9:05:51 AM Backing off 6 min 33 sec on upload of E200075_357_A.18.C15H10OSeSi.73.0.set1d06_1_4
7/2/2010 9:05:54 AM Internet access OK - project servers may be temporarily down.
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I need a bath
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Re: Another upload error
I'm having trouble only with the largest (9 MB) files. The little ones upload fine.
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