Hi folks,

I just switched from the grid.org UD client to the WCG UD client. This went fine on my home machine (grid.org client uninstalled, WCG client installed, all went well) but on my work machine, I'm having trouble. I uninstalled the grid.org client through Add/Remove Programs, then ran the install for WCG. I let it install to the default location in Program Files (plenty of free disk space) and I get the following "textless" message after I click "Close" in the installer:



When I click on the OK button in this message, I get to the agent registration screen, but again, with missing text:


If I check the "I am an existing member" checkbox at the top and enter my login info and a unique device name and click the lower right hand button, I get another error message of some kind:


At that point, I click on the OK button. There is a system tray icon until clicking OK in this last message, then the icon disappears. The only process running related to WCG after the last window disappears is UD.EXE and it's not taking any CPU time. I don't see the other processes one usually sees like the "rosetta" one or perhaps something specific to WCG.

I've tried uninstalling, rebooting, reinstalling, and the same thing happens. I've gone so far as to reinstall the grid.org client, then run the WCG setup which uninstalls the grid.org client (this is what I did at home and it worked fine) then ran the WCG client install again and it still does the same thing. I have made sure to delete the Program Files folder from the grid.org client and WCG client when reinstalling. I have no firewall software running on the PC that would be preventing a connection from being made, and have no proxy settings to make. (Up until this morning, I was running the grid.org client on the same computer and it had no difficulties connecting, if that's any indication.)

Any ideas?

thanks,
Milo